Privacy Policy
Last updated: November 30, 2025
1. Introduction
Welcome to Renee Walden's website ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you visit our website at walden.co.nz.
2. Information We Collect
2.1 Information You Provide
When you contact us through our contact form or inquire about watercolour art retreats, we may collect:
- Your name
- Email address
- WhatsApp number (optional)
- Country of residence
- Message content and inquiry details
2.2 Automatically Collected Information
We use cookies and similar tracking technologies to collect information about your visit, including:
- IP address
- Browser type and version
- Pages visited and time spent on pages
- Referring website
- Device information
3. How We Use Your Information
We use your personal information to:
- Respond to your inquiries about watercolour art retreats and workshops
- Send information about upcoming retreats and painting holidays
- Improve our website and services
- Analyze website traffic and user behavior
- Communicate with you about your bookings or registrations
4. Cookies and Tracking Technologies
4.1 What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us understand how you use our site and improve your experience.
4.2 Types of Cookies We Use
- Essential Cookies: Required for the website to function properly (e.g., remembering your cookie preferences)
- Analytics Cookies: Help us understand how visitors interact with our website using services like Meta Pixel (Facebook Pixel)
4.3 Meta Pixel (Facebook Pixel)
We use Meta Pixel to:
- Measure the effectiveness of our advertising
- Understand how visitors use our website
- Build audiences for advertising campaigns
Meta Pixel collects information about your visit and may track you across different websites. You can learn more about Meta's data practices at Facebook's Privacy Policy.
4.4 Managing Cookies
You can control cookies through:
- Our cookie consent banner (appearing on your first visit)
- Your browser settings (most browsers allow you to refuse or delete cookies)
- Opting out of interest-based advertising at Your Online Choices
Note: Blocking certain cookies may affect website functionality.
5. How We Share Your Information
We do not sell your personal information. We may share your data with:
- Service Providers: Such as email services and website hosting providers who help us operate our business
- Analytics Partners: Including Meta (Facebook) through Meta Pixel
- Legal Requirements: If required by law or to protect our rights
6. Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes outlined in this privacy policy
- Comply with legal obligations
- Resolve disputes and enforce agreements
Contact form inquiries are typically retained for 3 years unless you request earlier deletion.
7. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal data we hold about you
- Correction: Request corrections to inaccurate or incomplete data
- Deletion: Request deletion of your personal data
- Objection: Object to our processing of your data
- Withdraw Consent: Withdraw cookie consent at any time
- Data Portability: Receive your data in a portable format
To exercise these rights, please contact us at renee@walden.co.nz
8. International Data Transfers
Our website is hosted in the United States. If you are accessing our site from outside the USA, your information may be transferred to and processed in the USA. By using our website, you consent to this transfer.
9. Children's Privacy
Our website is not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Security
We implement appropriate technical and organizational measures to protect your personal data. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
11. Third-Party Links
Our website may contain links to third-party websites (such as our blog). We are not responsible for the privacy practices of these external sites. Please review their privacy policies separately.
12. Changes to This Privacy Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
13. Contact Us
If you have questions about this privacy policy or how we handle your data, please contact us:
- Email: renee@walden.co.nz
- Website: www.walden.co.nz
14. Specific Regional Rights
For EU/EEA Residents (GDPR)
Under GDPR, you have enhanced rights including the right to lodge a complaint with your local data protection authority.
For UK Residents
Under UK GDPR, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).
For California Residents (CCPA)
California residents have the right to know what personal information is collected and to opt-out of the sale of personal information. We do not sell personal information.